Complaints & Grievances
Appeals
External Complaints
Once all other avenues provided by the College have been exhausted, unresolved complaints may be filed directly with the appropriate agency.
Family Educational Rights and Privacy Act (FERPA)
If you believe your rights have been violated under the Family Educational Rights and Privacy Act (FERPA)听听please visit the to learn more. The link to the online FERPA complaint form is available at that website or by .
OR by contacting them by at the below address:
U.S. Department of Education
Student Privacy Policy Office
400 Maryland Ave, SW
Washington, DC 20202-8520
Middle States Commission on Higher Education (MSCHE)
Once all other avenues provided by the College and the State agency or SARA have been exhausted, unresolved complaints may be filed with the Middle States Commission on Higher Education, the College鈥檚 regional accrediting agency.
Middle States General Contact Information:
Middle States Commission on Higher Education
3624 Market Street, Suite 2 West, Philadelphia, PA 19104
Telephone: 267-284-5000
贰-尘补颈濒:听info@msche.org听
General Link:听
National Council for State Authorization Reciprocity Agreements (NC-SARA)
六合彩开奖记录 is a member of the National Council for State Authorization Reciprocity Agreements (NC-SARA) and follows the complaint resolution policies and procedures outlined within the听听and听.
Consumer protection complaints resulting from distance education courses, activities, and operations may be submitted to听Dr. Stephanie Malmberg, Assistant Dean for Distance Learning and Professional Development at 六合彩开奖记录听 at听malmbergsm@sunybroome.edu听for investigation and resolution.
If a student is dissatisfied with the campus-based resolution, a concern may be submitted to System Administration of the State University of New York as outlined in . And, if still not satisfied, a complaint may be submitted, within two years of the incident about which the complaint is made, to the New York State Education Department as outlined in .
Please note, this does not include complaints related to grades or student conduct violations, both of which are to be fully addressed via campus processes, not through the NC-SARA complaint resolution procedures.
New York State Education Department
Once all other avenues provided by the college have been attempted to try to resolve the issue, including following all grievance and appeals procedures, a complaint about an educational program and practices at the college, may be filed with the NY State Education Department.
Office of College and University Evaluation
New York State Education Department
89 Washington Avenue
Albany, NY 12234
518-474-1551
Email:听IHEauthorize@nysed.gov
Office of Civil Rights
A complaint involving discrimination based on race, color, national origin, age, disability, and sex, including sexual harassment, may be filed with the U.S. Office for Civil Rights.
.
New York Office
U. S. Department of Education
32 Old Slip, 26th Floor
New York, NY 10005-2500
Telephone: 646-428-3800
Facsimile: 646-428-3843
Email: OCR.NewYork@ed.gov
